Improving customer satisfaction, quality, and performance using performance-centered solutions at ADDS communications
Final Project Guideline (80 points) 1. The final project will be a team assignment. 2. Select one case among six cases (see Week 7). My case is Case 6 Cruz et al. (2014) See Below! Case study: Improving customer satisfaction, quality, and performance using performance-centered solutions at ADDS communications 3. The proposal should be a twelve to fifteen (12-15) page […]