This discussion gives you the opportunity to apply the guidelines for negative messages from Chapter 10 to help prepare you to produce your own negative message in your major assignment for this unit.
Review the scenario in problem 10.3 on pg. 312 of your textbook. Choose 1 of the 3 messages to evaluate in a 250-word post. Use the checklist for negative messages on pg. 310 to help you evaluate the message. What do you think the writer has done well? What could be improved and how?