What aspects of a flight attendants job are conducive to stress, and what other jobs share similar characteristics?

Order Description

I. Case Study: Employee Sabbatical Benefits
1. Case Summary: In a narrative format, discuss the key facts and critical issues presented in the case.
2. Case Analysis:
Based on the information given, how well did Little Tokyo Service Center follow the development planning process described in Figure 9.1 Which elements of that system, if any, were missing?
Imagine that LTSC has called you in as a consultant before Watanabe is to start his sabbatical. The agency has asked you to help obtain the maximum developmental benefit from the sabbatical arrangement. How would you recommend that Watanabe, the board of directors, and the second tier of management proceed?
3. Executive Decisions:
Keeping in mind that an agency like LTSC would have funding and just a few senior managers, suggest two additional development activities that are likely to be most beneficial to the organization, and explain why you chose them.
II. Case Study: Heading for the Exit: Flight Attendant Becomes Hero
1. Case Summary: In a narrative format, discuss the key facts and critical issues presented in the case.
2. Case Analysis:
What aspects of a flight attendants job are conducive to stress, and what other jobs share similar characteristics?
Why do you think the actions of this one worker resonated so strongly with wider public opinion and what does this suggest about the nature of jobs in the U.S. economy?
3. Executive Decisions:
What are some steps employers can take to help reduce and manage employee stress in jobs like these?
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