Resort and Spa management academic essay.Research the topic and find an argument (two clearly contrasting perspectives).
In principle, an essay does not have or has a limited number of headings. It flows in a logical manner and includes an introduction, main section, and conclusion.The coursework is an academic essay() that provides a conceptualon the activities that influence the development of the resort or spa industry. Select a topic of your choice based on the module content i.e. resort definition, resort ownership, services marketing: people, physical evidence or process, resort strategic management, resort sustainability, spa, or wellness. Research the topic and find an argument (two clearly contrasting perspectives). Analyse, assess, compare and contrast the different perspectives then Please ensure that you link the contrasting perspectives you are writing about to relevant theories that support your opinion and its justification. You should not merely describe the perspectives but critically assess their influence on the development of resorts and spas. The nature of the relationship between the constructs of satisfaction and quality(Service marketing: People)Argument 1: Service quality is a vital antecedent to customer satisfaction.(Cronin &Taylor)Argument 2: Customer satisfaction is a vital antecedent to service quality.(Bitner, Bolton&Drew)
