List 5–10 questions that will determine if this candidate can take charge, organize things, and get people motivated and working again in a Service Department.

You work in a new organization. You have been charged with recruiting a manager for a new department within the Services division. The Vice President of the Services division stresses to you that, “This is a new department that requires a good manager who has the following skills: conceptual, communication, effectiveness, and interpersonal. I need someone with experience in planning, organizing, leading, and controlling a new service department to provide excellent customer service.”

Assignment Guidelines

Based on her comments/expectations and your knowledge of management functions, behaviors, and skills, draft the following:

• List 5–10 questions that will determine if this candidate can take charge, organize things, and get people motivated and working again in a Service Department.
  • These should give you insight into why the candidate can fulfill the requirements outlined by the VP of Services.
  • Be sure to explain what information you are looking for with your questions (e.g., temperament, interpersonal skills, etc.).