Discuss the changes made in the area of communication within COS – what benefits have these brought and how have they done so?

Questions:
1. Discuss the changes made in the area of communication within COS – what benefits have these brought and how have they done so? What can be gained from conducting an organizational climate or employee opinion survey?
2. What impacts could Dom’s childhood experiences and background have had on his business? Speculate on the impact of two such different national cultures coming together. What aspects of culture should Dom be aware of and respond to as his company continues to grow?