Develop a brief report on the importance of managing operations for Hilton Hotel management and how these concepts and tools enabled them to gain competitive advantage over its peers.

Develop a brief report on the importance of managing operations for Hilton Hotel management and how these concepts and tools enabled them to gain competitive advantage over its peers.Emphasize upon the application of Operations Management principles (Capacity, Inventory, Forecasting, Scheduling, Layout, Quality) within the Hilton Hotel. ftp://71.4.232.212/HotelManagement.pdf – This article might help. referencing in Harvard Style