Describe the importance of creating Specific, Measurable, Achievable, Realistic, andTime-oriented (SMART) objectives for a training plan.

Illustrate the value of a training needs assessment in an organization in general, supporting your response.
Describe the components of a needs assessment used to determine the training requirements of a Customer Service –CAREBusiness Partner at Maersk.
Describe the importance of creating Specific, Measurable, Achievable, Realistic, andTime-oriented (SMART) objectives for a training plan.
Explain the importance of developing learning activities for a Maersk Customer Service–CARE Business Partner training program.

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