Why is this emotions management important in this job? In what ways do medical staff alter the emotions of their patients?
CASE STUDY 4.2 RIDING THE EMOTIONAL ROLLER COASTER Louise Damiani\’s work is an emotional roller coaster most days. The oncology nurse at CentraState Healthcare System in Freehold Township, New Jersey, soars with joy when patients beat their cancer into remission. Then there are the low points when her patients are given grim news about their cancer. She also battles with […]






