Create a table of operational definitions of your variables (and list in the Appendix) that states how you define a variable for purposes of this research.
Variables and Measures: Create a table of operational definitions of your variables (and list in the Appendix) that states how you define a variable for purposes of this research. For example, “customer satisfaction” with a restaurant can be defined as satisfaction for a particular service encounter, over a period of time, or with specific components of the service encounter (e.g., […]






