Discuss How does the Balanced Scorecard help with the decision-making process?

Order Description

Balanced Scorecard is used to help managers make better decisions with more current data. The authors used the example of Hyatt Hotel chain, in which the employees at a specific site (Maui) are authorized to make the decision regarding a hotel guests checkout time.

Answer the following questions:

1. Provide an example of how a late checkout would impact the organizations goals.

2. What are the relevant data that contribute to this decision?

3. How does the Balanced Scorecard help with the decision-making process?

4. What is the ROI for this decision?

5. Explain how the use of ROI alone can lead to bad decisions.
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