Access the Ritz-Carlton websiteand explain what the \”Gold Standard\” of the Ritz-Carlton means and highlight the necessary components of service quality. What is the relationship of the \”Gold Standard\” to service quality?

  Access the Ritz-Carlton websiteand explain what the \”Gold Standard\” of the Ritz-Carlton means and highlight the necessary components of service quality. What is the relationship of the \”Gold Standard\” to service quality?  The answer should be about 1 page long.  and another assignment in the following files.