eate decision criteria to evaluate pros and cons of each alternative before determining a course of action
- Define the problem 30 points-
- Clearly define/describe the problem faced by the decision maker in the case-
- Specify the basic issues related to the case
- Describe the importance of the problem to the organization
- Evaluate the urgency of the situation
| 0 points- Deficient | 8- Poor | 15- Average | 23- Good | 30- Superior |
| Problem was not clearly defined including basic issues related case, importance to the organization, and urgency to solve. | Problem was not specifically identified along with basic issues related to case OR Its importance to the organization OR the urgency to address it was not mentioned. | Problem was identified, but basic issues related to case OR importance of problem OR urgency to address the problem was not communicated | Problem was identified, but basic issues related to case OR importance of problem OR urgency to address the problem was not communicated
effectively |
Problem was clearly defined, related issues were communicated, importance of the problem and urgency of the problem effectively communicated |
- Analyze and provide alternatives- interpret available information and create potential solutions 75 points
- Quantitative analysis (if applicable)
- Qualitative analysis
- Missing information- what is missing; where could the information be found?
- Assumptions
- List alternatives
| 0 points- Deficient | 18- Poor | 37.5- Average | 58- Good | 75- Superior |
| No analyses conducted, assumptions communicated, or alternatives specified | Analyses conducted ineffectively, assumptions and alternatives need major revision | Analyses performed with some errors, assumptions and alternatives lacking clarity | Analyses conducted with assumptions and alternatives listed. A few revisions necessary | Thorough analyses conducted with thorough listing of missing information, assumptions, and alternatives |
- Evaluative criteria and recommendation 45 points
- Create decision criteria to evaluate pros and cons of each alternative before determining a course of action
- Recommend an alternative and predict the outcome
- Develop an action plan to implement the key steps
(1) Who must act?
(2) What must they do?
(3) When must they do it? (4) Where must it happen? (5) How should it be done?
| 0 points- Deficient | 11 points- Poor | 22.5 points- Average | 34 points- Good | 45 points- Superior |
| Decision criteria, alternatives and predicted outcomes, and action plans with implementation plans are absent are very poorly constructed | Decision criteria, recommendations and predicted outcomes, and action plans were very incomplete, poorly developed, or some were missing | Decision criteria, recommendation and prediction and action plans were communicated but not coherent or somewhat incomplete | Decision criteria, recommendation and prediction and action plans were communicated in professional manner. A few weaknesses noted. | Decision criteria, recommendation and prediction and action plans were communicated in professional manner. No weaknesses observed. |
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