Identify and explain at least two quality tools that you would use to quantify the quality improvement.

Pick a product or service at an organization with which are familiar that you believe should be improved on.

Write a 1,050- to 1,400-word paper that includes the following:

• Describe the company and the product or service that is being analyzed.

• Define statistical process control.

• Explain how statistical process control process may be used to improve the product or service quality.

• Identify and explain at least two quality tools that you would use to quantify the quality improvement.

• Explain why process capability is important and describe one way the company may measure its process capability of the product or service chosen.