write an appropriate bad-news message to the students who received the message in error for the admissions director.
Customer Bad News: University Admission Message Erroneously Welcomes All Who Applied The University of California, San Diego, recently made a big mistake. It inadvertently invited all applicants to the LaJolla campus to an orientation-even those who had been rejected. The message said, “We’re thrilled that you’ve been admitted to UC San Diego, and we’re showcasing our beautiful campus on Admit […]