List at least two strengths and weaknesses of basing strategic alternatives solely on strategic metrics.

Read the “Staying on Course with Strategic Metrics” article.  As a future healthcare administrator, you will be required to evaluate the strategies, efficiency, efficacy, and outcomes of your department or strategic business unit (SBU).  After examining the article, analyze the strategic alternatives that result from monitoring strategic metrics pertaining to your in the role of a department or SBU manager.  […]

Explain why you think customer service is important.

Explain why you think customer service is important. Describe your perceptions of how most businesses view their customers and meet their needs. Support your views with examples. Explain one positive and one negative customer service experience you have had personally or observed. Recommend one thing that businesses could improve upon in order to deliver excellent customer service.

Summarize three different concepts found in “Workflow Assessment for Health IT Toolkit” that would help in redesigning a workflow in the organization in which you work (or one with which you are familiar) and describe how you would apply them.

a summary of three different concepts you found in “Workflow Assessment for Health IT Toolkit” that would help in redesigning a workflow in the organization in which you work (or one with which you are familiar) and describe how you would apply them.

Describe a time when you have exercised authority in your journey as a professional nurse?

What is your given “authority” at your work place and/or professional life? Describe a time when you have exercised this authority in your journey as a professional nurse? How does your response compare to the secular view of power? How does your response compare to the secular view of authority? How does your response compare to the view of power […]

Describe an example of a workplace or personal email communication in which the sender (you or someone else) did not pay close attention to audience and context.

Being able to send appropriate, professional emails is a vital skill in today’s workplace. When considering audience and context, determine why it is so important to know to whom you are writing and for what specific purpose you are sending the email communication. Describe an example of a workplace or personal email communication in which the sender (you or someone […]